Privacy Policy

                                         Belgravia Scents Privacy Policy

 

Effective Date: November 8, 2024

Belgravia Scents ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card or other payment details (processed through secure third-party services).
  • Technical Information: IP address, browser type, device type, and browsing data via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for:

  • Order Processing: Fulfilling and shipping orders, sending order confirmations, and updating you on delivery.
  • Customer Support: Responding to inquiries, requests, or complaints.
  • Marketing: Sending promotional materials, special offers, and updates.
  • Site Improvement: Analysing website use to improve functionality, performance, and user experience.

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: Trusted third parties for payment processing, shipping, email services, and analytics.
  • Legal Compliance: When required by law or to protect the rights, property, or safety of Belgravia Scents, our customers, or others.

Belgravia Scents does not sell or rent personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand website usage. You may disable cookies in your browser settings; however, doing so may limit some features on our site.

5. Data Security

We implement strict security measures to protect your data, including encrypted transactions and secure servers. While we work to protect your personal information, please remember that no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request details of your personal information that we hold.
  • Correction: Update or correct your information.
  • Deletion: Request deletion of your personal information, subject to our legal obligations.
  • Withdraw Consent: If you’ve opted into marketing communications, you can unsubscribe anytime.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before providing any personal information.

If you have any questions or concerns about this Privacy Policy, please contact us at info@belgraviascents.co.uk.